CCW & CARSI Business Growth Days
The Two Days That Could Change Your Business
Stop working harder. Start working smarter.
Whether you have been cleaning carpets for six months or twenty years, every business reaches a point where experience alone is no longer enough.
New equipment, new chemistry, new restoration techniques, changing customer expectations and increasing competition all affect the way professional cleaning and restoration businesses operate.
Join respected industry educator Phill McGurk for two practical days designed specifically for professional carpet cleaners and restoration contractors who want to improve their technical skills, make better decisions and build a stronger, more profitable business.
Receive a $150 CCW Store Credit Voucher for Only $100
Your $100 booking secures your place at the event and provides you with a $150 Carpet Cleaners Warehouse store credit voucher.
The voucher can be used towards eligible future purchases from Carpet Cleaners Warehouse after you attend the course.
- Available only to attendees of this course.
- Maximum of five vouchers per customer.
- The $100 booking fee is non-refundable if you do not attend.
You are not simply paying $100 to attend. You are receiving two days of training and $150 in CCW store credit.
Grow Your Cleaning Business
Spend two practical days with Phill McGurk inside Carpet Cleaners Warehouse.
These Business Growth Days are designed to build the bridge between:
- Technical training
- Equipment selection
- Cleaning chemistry
- Quoting confidence
- Customer conversations
- Business systems
- Profitable new services
This is not simply another technical course.
It is an opportunity to step away from the day-to-day demands of your business, examine what is working, identify what could be improved and learn practical ideas you can apply when you return to work.
This Is Not Just Another Training Course
Most training courses focus on teaching you how to complete a particular task.
CCW & CARSI Business Growth Days go further by connecting technical knowledge with better business decisions.
Over two days, you will explore how successful cleaning and restoration businesses improve:
- Cleaning results
- Restoration outcomes
- Quoting confidence
- Equipment purchasing decisions
- Customer communication
- Staff capability
- Workflow efficiency
- Profitability
The objective is not simply to leave with more information.
The objective is to leave with practical ideas you can put into action immediately.
Imagine Returning to Work With...
- Greater confidence when quoting jobs
- A better understanding of cleaning chemistry
- More confidence selecting and using equipment
- Clearer ideas for growing your business
- Answers to technical and business questions
- New industry contacts
- A clearer direction for your next stage of growth
One useful idea, better purchasing decision or avoided mistake could repay the value of attending many times over.
What Will Be Covered?
The event is interactive and discussion-based. The final agenda may be adapted to suit the experience, interests and questions of the attendees.
Professional Cleaning
- Carpet cleaning techniques
- Upholstery cleaning
- Spot and stain removal
- Fibre identification
- Cleaning chemistry
- Hard-floor cleaning
- Improving consistency and results
Water Damage Restoration
- Water damage restoration principles
- Structural drying
- Moisture measurement
- Psychrometry
- Drying equipment selection
- Monitoring drying progress
- Documentation and job management
Equipment and Technology
Learn how to get more from the equipment you already own and make better decisions when investing in new technology.
Equipment discussions may include:
- Truckmounts
- Portable extractors
- Air movers
- Dehumidifiers
- Air scrubbers
- Moisture meters
- Thermal cameras
- Specialised drying systems
Business Growth
- Quoting with greater confidence
- Pricing for profit
- Improving customer communication
- Building repeat business
- Marketing your services
- Improving workflow and productivity
- Making better equipment investments
- Identifying profitable new services
- Building stronger business systems
Real Questions We Can Explore
Bring the questions you are already asking inside your business.
- Am I charging enough?
- Should I buy a truckmount or another portable extractor?
- Which chemicals should I be using?
- Why do some jobs take longer than they should?
- How can I reduce repeat spotting and callbacks?
- Should I expand into water damage restoration?
- Which moisture meter do I actually need?
- How many air movers should I use?
- Which dehumidifier is right for my business?
- What service should I add next?
- How do I stop customers comparing my business on price alone?
- Which equipment will provide the best return on investment?
- How can I train staff more consistently?
- What is holding my business back from growing?
You are encouraged to bring real technical problems, business challenges, equipment questions and examples from your own work.
Bring Your Questions
One of the greatest benefits of attending is the opportunity to discuss the issues that matter to your business.
You may wish to bring:
- Photos from difficult jobs
- Moisture readings
- Equipment questions
- Chemical and spotting challenges
- Quoting questions
- Business-growth ideas
- Customer-service problems
- Questions about adding new services
The event also provides an opportunity to learn from other cleaners and restorers facing similar challenges.
Who Should Attend?
This event is suitable for:
- Carpet cleaning business owners
- Water damage restoration contractors
- Owner-operators
- New business owners
- Experienced contractors
- Technicians
- Business managers
- Multi-vehicle operations
- Businesses training new staff
- Companies considering new services
- Businesses wanting to improve profitability and efficiency
Whether you are starting out, refining an established operation or planning your next stage of growth, the content can help you make better-informed decisions.
Spend Two Days With Phill McGurk
Phill McGurk has spent decades working with and educating professional cleaning and restoration businesses throughout Australia.
His practical teaching style brings together technical knowledge, industry experience and real-world business understanding.
There is no unnecessary theory and no empty sales hype.
The focus is on practical information, honest discussion and ideas that can help professional contractors improve the way they work.
Why Attend?
- Improve your technical knowledge
- Reduce costly mistakes and callbacks
- Build greater confidence when quoting
- Make better equipment purchasing decisions
- Improve productivity and workflow
- Explore profitable new service opportunities
- Ask questions specific to your business
- Learn from other professional contractors
- Build stronger industry connections
- Return to work with practical ideas you can implement
July 2026 Event Dates
Melbourne
Wednesday 22 and Thursday 23 July 2026
Carpet Cleaners Warehouse Melbourne
Sydney
Thursday 30 and Friday 31 July 2026
Carpet Cleaners Warehouse Sydney
Frequently Asked Questions
Is this suitable for new businesses?
Yes. The event is suitable for both newer operators and experienced cleaning and restoration professionals.
Can I send members of my team?
Yes. Many businesses use professional training to improve staff confidence, technical capability and consistency.
Can I purchase more than one registration?
Yes. A maximum of five vouchers may be purchased per customer, subject to available seats.
Will I be able to ask questions?
Yes. Questions, discussion and attendee participation are encouraged throughout the two days.
Is the event only about technical training?
No. The event connects technical skills with quoting, customer communication, equipment decisions, productivity, marketing and business growth.
What should I bring?
Bring a notebook, your questions and examples of the technical or business challenges you would like to discuss.
When can I use my $150 voucher?
The voucher is available to eligible attendees after attending the course and can be used towards qualifying purchases from Carpet Cleaners Warehouse, subject to the applicable voucher terms.
What happens if I book but do not attend?
The $100 booking fee is non-refundable if you do not attend, and the attendee-only store credit voucher will not be issued.
Limited Seats Available
Numbers are limited so attendees can participate in discussions, ask questions and receive greater value from the event.
Once all available seats have been allocated, registrations will close.
Reserve your place early to avoid missing out.
Invest in the One Business Asset That Appreciates
Machines wear out.
Vehicles wear out.
Chemicals get used.
Knowledge stays with you.
The decisions you make after these two days could improve your technical results, customer relationships and business performance for years to come.
Reserve your seat today and receive a $150 CCW store credit voucher for only $100 when you attend.
